Shipping and Delivery

Domestic orders:

Shipping and handling rates vary based on the product size and volume, the packaging required and the shipping destination. The final shipping and handling charges can be seen at checkout after providing the shipping address. 

For standard deliveries, your order will be delivered to you within 3-10 business days. 

For preordered or customised products, shipping timelines may vary and will be directly communicated to you by our support team.

International Orders:

Shipping and handling rates vary based on the product size and volume, the packaging required and the shipping destination. The final shipping and handling charges can be seen at checkout after providing the shipping address

Duties & Taxes for international orders are not included in your order and are applicable over and above the shipping charges paid at checkout.

The deliveries are dispatched to the shipping address recorded at checkout.

Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported.

Customers would need to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery. If a customer refuses to pay these charges and therefore delivery is not possible, no refunds will be entertained.

For standard deliveries, your order will be delivered to you within 12-15 business days.

For pre ordered or customised products, shipping timelines may vary and will be directly communicated to you by our support team.

International orders are not eligible for exchange/returns.

Order Tracking:

You will receive a tracking number from our logistics partner once we ship your order. 

Saturdays, Sundays & public holidays are not counted as business days for standard deliveries.

In case of any delays, please raise your concern at support@peepultree.in